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AI Customer Feedback Analysis pricing

One simple monthly price, no setup fee. Upload your feedback and get sentiment, recurring complaints and praise, trends and suggested actions.

AI Customer Feedback Analysis

Upload your reviews, survey answers or customer emails. Cailub's AI sorts every comment by sentiment, finds the complaints and praise that keep coming up, tracks how they change month by month and suggests what to fix first. A service of its own: no chatbot needed.

AI Customer Feedback Analysis

Upload your reviews, survey answers or emails and see what customers love, what frustrates them and what to fix first.

£39/month

£0 setup you install it yourself

  • Sentiment: positive, negative, mixed and neutral, with exact counts
  • Recurring complaints and praise, with real quotes
  • Month-by-month trends and suggested actions
  • Upload a CSV or text file, or paste feedback · no chatbot needed
  • Cancel any time in your billing settings

£39/month includes

    Get started

    You'll sign in or create a free account so your order and progress are saved to you.

    How it works

    1. 1. Add your feedback. Upload a CSV export (Google reviews, Trustpilot, survey tools, Excel) or a text file, or paste it in. Up to 2,000 comments at a time.
    2. 2. Press Analyse. Every comment is labelled positive, negative, mixed or neutral, with its topics.
    3. 3. Read the findings. Exact counts, the complaints and praise that recur (with real quotes), trends over time and practical next steps.

    Fair use: up to 5,000 comments analysed a month. Every figure is counted from your data; the written insights are AI-generated and cite the comments they're based on.

    See how it works
    Work out your totalMix a plan, add-ons and services. One-off and monthly shown separately.
    Chatbot add-ons
    Business Growth services

    Your total

    • Website + AI Chatbot: Installed for you: one-off£349
    • Website care (bundle price)£29/mo
    • AI chatbot (bundle price)£29/mo
    One-off
    £349
    Monthly
    £58/month
    First payment
    £407

    All prices in GBP. Monthly fees continue until you cancel.

    Continue to checkout

    • Free demo first

      See it working on your own site before you pay anything.

    • No long contracts

      Monthly plans. Cancel any time, no exit fees.

    • You stay in control

      It only answers from information you approve.

    All prices in GBP. Monthly plans are billed monthly and you can cancel any time.

    Try it on your own website.

    Paste your web address and see an assistant answer questions about your business. No payment details needed.

    Book a Call